Opening Hours
Monday – Friday
10 AM – 6 PM
Saturday
10 AM – 4 PM
Sunday
10 AM – 2 PM
Useful Information
info@nekrocinema.com
Frequently Asked Questions
Do you ship internationally?
Yes. We proudly ship worldwide. Every order is carefully packed to protect your items during transit, ensuring they arrive in the best possible condition, whether you’re ordering from Europe, the Americas, Asia or anywhere else.
How long does shipping take?
Orders are typically processed within 2–5 business days before dispatch.
Estimated delivery times are:
- Spain: 2–5 business days
- European Union: 4–10 business days
- United States & Canada: 7–15 business days
- Rest of the world: 10–20 business days
Once your order has been shipped, you’ll receive tracking information so you can follow your package every step of the way.
What is your return policy?
If your order arrives damaged, incomplete or there’s an issue with your purchase, please contact us within 14 days of delivery. We’ll work with you to find the best solution, whether that’s a replacement, exchange or refund, depending on the situation.
Can I cancel or change my order?
If your order hasn’t been shipped yet, contact us as soon as possible. We’ll do our best to accommodate any changes or cancellation requests.
What payment methods do you accept?
We accept secure payments through the payment methods available at checkout. All transactions are encrypted to ensure your personal and payment information remains protected.